NUMERO: #20231091

Título: E-CONSULTATIONS: AN EFFICIENT STRATEGY TO IMPROVE ACCESS TO SPECIALISTS IN ORAL PATHOLOGY IN CHILE

Nome do Apresentador: Iris ESPINOZA

Categoria do Trabalho: Painel de pesquisa científica (PPC)

Área Temática: Estomatologia

Resumo: Objective. To describe the results of the e-consult strategy in oral pathology developed by the Ministry of Health of Chile to provide advice and therapeutic guidance to primary health care dentists by a specialist in oral pathology and medicine, with focus in priorization of the diagnosis.
Study design. Descriptive study of the e-consultations received from July 2020 to April 2023. The high priorities were suspected oral cancer, locally aggressive bone lesions, pain greater than 4 on visual analogue scale, lesions that affect oral functions and oral manifestations of HIV and sexually transmitted infections. Median priorities were potentially malignant disorders, benign neoplasms and cysts. Low priority were variations from normality and reactive lesions that require non-urgent biopsy. Tableau® platform was used to obtain results.
Results. 8,127 electronic consultations were received from July 2020 to April 2023. These were from 27 of the 29 regional divisions of the national health system. 1776 were of high priority, 3056 of medium and 3295 of low priority. The average response time for each priority was 54, 68 and 66 hours.
Conclusion. The e-consults in oral pathology in Chile have achieved great national coverage and have increased access to this specialty, along with rapid responses and prioritization of cases.

Autor 1:  Iris ESPINOZA

E-mail 1:  [email protected]

Autor 2:   Andrea MATURANA -RAMIREZ

E-mail 2:  [email protected]

Autor 3 :  Vezna SABANDO

E-mail 3:  [email protected]

Autor 4:  Nicol BARRIA

E-mail 4:  [email protected]

Autor 5:  Carolina DEL VALLE

E-mail 5:  [email protected]

Autor 6:  María José LETELIER

E-mail 6:  [email protected]